Returns & Exchanges
At The Fillup Club, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. All returned products must be in their original packaging, unused, and in resalable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Package and Ship
Securely pack your items in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.